Privacy Policy
At Ithaki, your privacy is of utmost importance to us. As a luxury travel agency dedicated to crafting bespoke, high-end experiences, we understand that trust and discretion are core to what we offer. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you engage with our services or visit our website.
We are fully committed to complying with all applicable data protection regulations and ensuring transparency in how your information is handled.
Collection of Personal Information
When you interact with Ithaki—whether by browsing our website, submitting an inquiry, or booking a journey—we may collect certain types of personal data. This may include your name, email address, telephone number, billing information, and travel preferences. If you complete a booking or request a custom itinerary, we may also gather additional information such as passport details, dietary restrictions, wellness or fitness preferences, and any other information needed to create a seamless, personalised experience.
In addition, we collect technical data through cookies and analytics tools, including IP addresses, browser type, device identifiers, and browsing behavior. This helps us understand how users interact with our website and allows us to enhance the online experience.
Use of Information
The information we collect is used solely to deliver and enhance the premium services that define Ithaki. We use your personal data to respond to inquiries, craft tailored travel experiences, process bookings and payments, and communicate relevant updates, confirmations, or promotional offers you have opted in to receive.
Our goal is always to provide an effortless, refined journey—from your first contact with us to your return home—and the data we collect enables us to do so with precision, privacy, and elegance.
Sharing of Information
Ithaki does not sell or trade your personal data. We only share your information with carefully selected third parties when necessary to deliver our services. This may include luxury accommodations, private aviation providers, yacht charters, wellness professionals, or personal chefs—always with strict confidentiality and solely for the purpose of fulfilling your curated itinerary.
We may also disclose your information when legally required, such as in response to lawful requests by public authorities or to comply with regulatory obligations.
Data Security
Your data security is vital to us. We implement industry-standard security protocols to safeguard your personal information from unauthorized access, loss, or misuse. All online transactions are encrypted, and sensitive information is stored on secure servers with limited access. We continually review our practices to ensure your information remains protected at every stage of your journey with us.
Your Rights
As a user, you have full control over your personal data. You have the right to access, correct, or request the deletion of your information at any time. You may also choose to withdraw your consent to marketing communications or object to how your data is used. To make such requests, please contact us directly at info@ithaki.eu.
Cookies and Analytics
Ithaki uses cookies and similar tracking technologies to enhance the performance of our website and tailor your browsing experience. These technologies help us understand how visitors engage with our content, allowing us to make continuous improvements. You can modify your cookie preferences in your browser settings. Please note that disabling cookies may limit the functionality of certain parts of our website.
International Data Transfers
Given the global nature of luxury travel, your personal information may be transferred and processed in countries outside your own. We take all necessary measures to ensure that these transfers are compliant with applicable data protection laws and that your information remains protected with the highest standards of care.
Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in legal requirements or our services. Any updates will be posted on this page, along with an updated effective date. We encourage you to review this policy periodically to stay informed of how we are protecting your information.